At citibet88, we believe gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a healthy form of entertainment — never a problem.
citibet88 enforces a strict minimum age of 21 years for all players, in line with Philippine law. We verify age during registration and conduct ongoing KYC checks to prevent underage gambling.
Players can request a temporary cooling-off period or permanent self-exclusion from citibet88 at any time. Once activated, self-exclusion is immediate and cannot be reversed during the chosen period.
Set daily, weekly, or monthly deposit limits on your citibet88 account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be lowered — not raised — without a cooling-off period.
citibet88 sends automatic session time reminders to help you stay aware of how long you have been playing. You can set custom session duration alerts in your account settings.
Our reality check feature displays your net gaming activity — wins and losses — at regular intervals during your session, so you always have a clear picture of your actual gaming spend on citibet88.
Our responsible gaming support team is available around the clock via live chat. If you feel your gambling is getting out of hand, reach out to us anytime — we are here to help, not to judge.
citibet88 puts you in the driver's seat. All responsible gaming tools are accessible directly from your account settings — no need to contact support unless you prefer to. Here's what you can manage on your own:
Set a maximum amount you can deposit into your citibet88 account per day, week, or month. Reductions apply immediately; increases require a 7-day cooling-off period to protect you from impulsive decisions.
Define the maximum time you want to spend on citibet88 in a single session. When your limit is reached, you will be automatically logged out and reminded to take a break.
Take a short break from citibet88 for 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in or place bets. This is ideal if you feel you need a temporary pause.
Request permanent or long-term self-exclusion from citibet88 for a minimum of 6 months or indefinitely. Self-exclusion is irreversible during the chosen period and is the strongest tool available for players who need a complete break from gambling.
Download a full statement of your citibet88 gaming activity — deposits, withdrawals, bets placed, and net results — for any period. Reviewing your activity regularly is one of the best habits for responsible gaming.
Activating responsible gaming tools on citibet88 is quick and straightforward. Follow these steps:
Visit the citibet88 Platform and log in using your registered credentials. All responsible gaming tools are available to verified account holders.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All available tools are listed here with clear descriptions.
Select the tool you want to use — deposit limit, session limit, cooling-off, or self-exclusion — and follow the on-screen instructions to activate it.
If you prefer to activate self-exclusion or need immediate assistance, our 24/7 live chat support team can process your request right away — no waiting required.
Self-exclusion requests submitted via live chat are processed immediately. Your account will be suspended within minutes of your request being confirmed by our support team.
Honest self-reflection is the first step. Ask yourself these questions. If you answer "yes" to two or more, we strongly encourage you to use citibet88's responsible gaming tools or seek professional support.
Do you find yourself spending more money on gambling than you originally planned or can afford?
Have you ever tried to win back money you lost by gambling more — also known as "chasing losses"?
Has gambling ever caused you to neglect work, school, family responsibilities, or important relationships?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you borrowed money, sold belongings, or used savings meant for essential expenses in order to gamble?
Do you think about gambling frequently — planning your next session, reliving past wins, or calculating how to get more funds to play?
Have you ever hidden your gambling activity from family members, friends, or your partner?
Do you continue gambling even when you know it is causing financial stress or emotional harm to yourself or your family?
If you answered "yes" to two or more of the above questions, your gambling may be becoming a problem. Please use citibet88's self-exclusion tool immediately, or contact our 24/7 support team for confidential assistance. You are not alone — help is available.
Problem gambling — sometimes called gambling disorder — is a recognised condition that affects people from all walks of life, including many Filipinos in cities like Manila, Cebu, Davao, and Quezon City. It is not a sign of weakness or poor character. Like other behavioural conditions, it can develop gradually and is often difficult to recognise from the inside.
At citibet88, we understand that the excitement of online casino games, slots, bingo, and sports betting can sometimes tip from entertainment into compulsion. That is why we have built responsible gaming into the core of our Platform — not as an afterthought, but as a genuine commitment to every player's wellbeing.
Problem gambling is treatable. With the right support, tools, and mindset, players can regain control. The most important step is recognising the signs early and taking action before the situation escalates.
Remember: Gambling outcomes are determined by random number generators and chance. No strategy, system, or pattern can guarantee a win. Always gamble with money you can afford to lose — never with rent, bills, or savings.
Responsible gaming is not about avoiding fun — it is about keeping the fun sustainable. Here are the habits that citibet88 recommends to every player:
Minimum age required to play on citibet88
citibet88 takes the protection of minors extremely seriously. Under Philippine law and PAGCOR regulations, online gambling is strictly prohibited for anyone under the age of 21. We enforce this through mandatory age verification during registration, and we reserve the right to request additional identity documents at any time.
If you share a device or computer with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. Keep your citibet88 login credentials private and never share your account with anyone, including family members who may be under 21.
Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be withheld pending investigation, and the matter will be reported to the relevant Philippine authorities in accordance with our legal obligations.
Gaming is best when it stays fun. Log in to your citibet88 account today to set your responsible gaming limits, review your activity, or explore our full range of games — all within a safe and regulated environment.