citibet88 Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the citibet88 website, mobile application, and all associated services (collectively, the "Platform"). By registering an account, accessing the Platform, or placing any wager or bet through citibet88, you acknowledge that you have read these Terms, understand them, and agree to be legally bound by them.

These Terms apply to all users of the citibet88 Platform, including registered players, visitors, and any person who accesses any part of the Platform. citibet88 reserves the right to modify these Terms at any time. The most current version will always be published on this page with the effective date noted at the top.

Your continued use of the citibet88 Platform following any modification to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility

To register and use the citibet88 Platform, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age, in accordance with Philippine gaming regulations applicable to casino-style gambling activities.
• You must be physically located in a jurisdiction where online gambling is not prohibited by applicable law at the time of placing any wager.
• You must not be a current employee, contractor, director, officer, or agent of citibet88 or any of its affiliated entities, nor an immediate family member of such a person.
• You must not have been previously excluded or banned from the citibet88 Platform or any other gaming platform operated under the same regulatory framework.
• You must have the legal capacity to enter into a binding contract under Philippine law.

3. Account Registration

To access the full features of the citibet88 Platform, you must register a player account. The following conditions apply to all citibet88 accounts:

• One Account Per Person: Each individual may hold only one citibet88 account. The creation of multiple accounts by the same individual ("multi-accounting") is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of balances.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, Philippine mobile number, and valid email address. citibet88 reserves the right to request supporting documentation to verify this information at any time.
• Account Security: You are solely responsible for maintaining the confidentiality of your citibet88 login credentials. You must not share your username or password with any third party. citibet88 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain credential security.
• KYC Verification: citibet88 may require Know Your Customer (KYC) verification before processing withdrawals or at any other time deemed necessary. Required documents may include a government-issued Philippine ID, proof of address, and proof of payment method ownership.
• Account Ownership: citibet88 accounts are non-transferable. You may not sell, transfer, or assign your account or any rights associated with it to any other person.

4. Deposits and Withdrawals

All financial transactions on the citibet88 Platform are conducted in Philippine Peso (PHP). The following terms apply to deposits and withdrawals:

• Accepted Payment Methods: citibet88 accepts deposits and processes withdrawals via GCash, PayMaya, bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card. citibet88 does not accept credit card deposits for gambling transactions, in compliance with applicable Philippine regulations.
• Minimum Deposit: The minimum deposit amount is ₱100. Minimum withdrawal amounts are specified in the citibet88 cashier section and may vary by payment method.
• Withdrawal Processing: citibet88 aims to process withdrawal requests within 60 minutes for verified accounts. Processing times may vary depending on the payment method and volume of requests. citibet88 reserves the right to conduct additional verification checks before processing any withdrawal.
• Source of Funds: You warrant that all funds deposited into your citibet88 account are from legitimate sources and are not proceeds of any criminal activity. citibet88 complies with applicable anti-money laundering (AML) regulations and will report suspicious transactions to the appropriate Philippine authorities.
• Chargebacks: Initiating a chargeback or payment reversal on a citibet88 deposit is a violation of these Terms. citibet88 reserves the right to suspend your account and pursue recovery of any funds subject to a chargeback.

5. Bonuses and Promotions

citibet88 offers various bonuses and promotional offers to eligible players. The following general terms apply to all citibet88 bonuses:

• All bonuses are subject to wagering requirements, which must be met before any bonus-derived winnings can be withdrawn. Specific wagering requirements are stated in the terms of each individual promotion.
• Bonuses are intended for personal recreational use only. Any attempt to exploit, abuse, or manipulate bonus terms – including but not limited to bonus hunting, arbitrage betting, or use of multiple accounts to claim the same bonus – will result in the cancellation of the bonus and associated winnings, and may result in account suspension.
• citibet88 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Bonuses are non-transferable and have no cash value until applicable wagering requirements have been satisfied.
• citibet88 reserves the right to request proof of identity before crediting any bonus or processing any withdrawal of bonus-derived winnings.

6. Prohibited Conduct

The following conduct is strictly prohibited on the citibet88 Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine authorities:

• Use of automated software, bots, scripts, or any artificial intelligence tools to interact with the citibet88 Platform in a manner not intended for human players.
• Collusion with other players, dealers, or any third party to gain an unfair advantage in any game offered on the citibet88 Platform.
• Exploitation of software errors, glitches, or vulnerabilities in the citibet88 Platform. Any winnings derived from such exploitation will be voided.
• Accessing the citibet88 Platform from a jurisdiction where online gambling is prohibited by applicable law.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using the citibet88 Platform for any money laundering, fraud, or other illegal financial activity.
• Engaging in any conduct that disrupts, damages, or interferes with the citibet88 Platform or the experience of other players.
• Attempting to reverse-engineer, decompile, or otherwise extract the source code of any citibet88 software.

7. Intellectual Property

All content on the citibet88 Platform – including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout – is the property of citibet88 or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the citibet88 Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any citibet88 content without prior written authorisation from citibet88.

8. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, citibet88 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the citibet88 Platform, including but not limited to:

• Loss of winnings or profits due to technical failures, service interruptions, or connectivity issues beyond citibet88's reasonable control.
• Any loss or damage arising from your reliance on information provided on the citibet88 Platform.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Any interruption, suspension, or termination of the citibet88 Platform or any part thereof.

citibet88's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your citibet88 account in the thirty (30) days preceding the event giving rise to the claim.

9. Privacy and Data Protection

citibet88 collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By using the citibet88 Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

citibet88 implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is 100% secure, and citibet88 cannot guarantee absolute security.

citibet88 will not sell your personal data to third parties. We may share data with regulatory authorities, payment processors, and identity verification providers as required to operate the Platform and comply with applicable Philippine law.

10. Responsible Gaming

citibet88 is committed to promoting responsible gaming among all players on our Platform. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

If you believe your gambling is becoming problematic, we strongly encourage you to make use of these tools, which are accessible from your citibet88 account settings at any time. You may also contact our support team to request immediate self-exclusion.

11. Account Suspension and Termination

citibet88 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to pass identity, age, or source-of-funds verification.
• Suspected fraudulent, collusive, or criminal activity.
• Chargebacks or payment disputes initiated by the player.
• Regulatory requirement or instruction from a competent Philippine authority.
• Extended account inactivity, as defined in citibet88's dormant account policy.

Upon termination of your account for cause, citibet88 reserves the right to forfeit any bonus balances and, where permitted by law, any real-money balances associated with fraudulent or prohibited activity. Legitimate real-money balances will be returned to the player via the original payment method, subject to verification requirements.

You may close your citibet88 account at any time by contacting our customer support team. Any pending withdrawal requests will be processed in accordance with standard procedures prior to account closure.

12. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute between you and citibet88, you agree to first contact our customer support team to seek an informal resolution. citibet88 will make reasonable efforts to resolve disputes promptly and fairly.

If an informal resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. citibet88 also cooperates with PAGCOR's dispute resolution processes where applicable.

13. Amendments to These Terms

citibet88 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, citibet88 will update the "Last Updated" date at the top of this page. In cases of significant changes, citibet88 may also notify registered players via email or an in-platform notification.

Your continued use of the citibet88 Platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the Platform and may request account closure by contacting our support team.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the citibet88 support team:

citibet88 aims to respond to all formal inquiries within 2 business days. For urgent account issues, live chat is the fastest way to reach our support team.